Shipping & Return Policy


Free Standard Shipping within the Continental United States for orders over $100.00

Upgraded shipping options available.

We stand behind what we sell 100%. You are guaranteed complete satisfaction.  If it’s not right, we’ll make it right.  Should you ever have a problem.

Please note that we are not a “use and return” company.  We take great pride in what we sell and promise that your product will work or we will replace it for you.

Some people will buy a product, use it for a short while then return it.  We are not a rental company.  You will incur shipping charges and restocking fees of up to 25%.  If you have any doubts as to whether a product is suitable for your situation PLEASE ask us first.

Returning a product that is not working properly
Although we test every product to ensure proper operation before leaving our shipping department sometimes things just happen that cause them to stop working.  Whether it’s rough handling during shipping or the product is just having a bad day, we’ll take care of it.

We DO NOT pay for return shipping if the equipment is in perfect working order when it reaches our technicians so please read the directions that came with your equipment.  Check all the connections.

IF SOMETHING IS NOT WORKING, CONTACT US SO THAT WE CAN WALK YOU THROUGH THE SETUP PROCESS REMOTELY.

OUR GOAL IS FOR YOU TO HAVE EQUIPMENT THAT WORKS PROPERLY.


YOU’VE TESTED THE EQUIPMENT AND CALLED US… STILL NOT WORKING?

DON’T WORRY.  WE’LL TAKE CARE OF IT UNTIL WE MAKE IT RIGHT